Customer Testimonials | Cates Heating and Cooling-最佳博彩平台网址大全

Missouri: 816-944-1844

Excellent

Cates Heating & Cooling

4.7

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jarhead771

★★★★★

Had a new furnace installed. Vince and Noah did a great job! They were informative, very pleasant, and courteous! Cleaned up the work area very well! Highly recommend them and Cates!

Peg N.

★★★★★

Can't count the number of years we have relied on Cates, spring and fall, to keep us hot or cold, depending on the season. Cates people are always polite, respectful, calm, have plenty of time to answer questions. In all these years we only had to call once because of an emergency, and someone came right away. Cates is the best.

David L.

★★★★★

Dillin was very professional, charming and hard working. 我几乎没有注意到他们在工作，他们很安静，保持房子干净. 我们立即注意到新系统工作的不同之处.

Anne R.

★★★★★

Over the MLK holiday weekend, with the extremely cold weather, my brand new furnace began to malfunction. I called Cates on Saturday and Vincent was here by noon. 他让炉子运转起来，但担心问题可能无法解决. 他留下了他的最佳博彩平台网址大全，以备以后的问题. 下午三点左右，很明显炉子仍然不能正常加热. 文森特回来后勤勤恳恳地找出问题所在. He stayed for several hours to make sure we had heat and our pipes wouldn't freeze overnight. He also diagnosed the problem and corrected it so that we have had no further issues. He went above and beyond to help us on that bitterly cold holiday weekend and we are extremely thankful for his dedication and strong work ethic! Cates is a great HVAC company!

Jonathan S.

★★★★★

Several family members use Cates Heating & Cooling and we decided to come back for a seasonal tune-up after using them in the past. We got onto the schedule within a week and just wrapped up our appointment with Kyle Adams. He was awesome. He was on time, ensured everything was running smoothly, he reattached our furnace cover, and replaced our humidifier filter. He couldn't have been nicer and worked efficiently. 我们一直从盖茨那里得到很大的帮助，我们也会请他继续前进!

Timmy L.

★★★★★

The heat went out this morning. It was 7 BELOW zero this morning in Lenexa. Thankfully I have a contract with Cates Heating & Cooling Heating and Cooling. I called at 6 am and Ethan got here at 8:30 am. 伊桑找到了问题所在，找到了需要的部件，并在大约2分钟内打开了加热器.5 hours. My wife and I have been using Cates for more than 30 years and I’m sure glad I had them today. It got down to 55 degrees in the house.

Peg N.

★★★★★

杰克早上8点到达，对炉子系统做了非常详细的检查. He was very patient to answer all my questions. Thank u Jake for a great job.

Jane D.

★★★★★

Mr Alvarado from Cates came to due the winter check up on my furnace and was wonderful. 他打扫和检查的次数比我以前经历过的都多. 当我问我原来的温度状态不稳定时, he showed me some options and went through them with me. We picked out the best one for me and in no time. It was installed and I am extremely pleased and happy with the service and the now consistent heat in my house. Thank you, Mr Alvarado and Cates.

Lauren D.

★★★★★

2020年夏天，我们的暖通空调由盖茨安装, and had nothing but a seamless experience. Afterwards, we had our annual tune-ups performed by another local company whom we had used in the past. However, we recently felt that this other company had misled us with the intention to upsell on unnecessary services that were related to the install. 我们打电话给盖茨证实了我们的担忧，他们坚持自己的工作. We’ll now be using Cates for all of our HVAC needs!

Herndon H.

★★★★★

We had a LOUD noise in our furnace. Our service representative , Sean, diagnosed a fairly complicated problem within 15 minutes, ordered the parts needed immediately. A problem that had existed for some time was taken care of by a true repair professional in 24 hours. We've been w/ Cates for more than 30 years. This service from them only reinforces our decision to work with people who " get it". You want results, call these guys.

Debbie G.

★★★★★

Jacob Alvarado was great. He identified a problem with my flue pipe. Lucky me that he found it. 他安排了一个价格非常合理的服务电话来修理它. Thank you Jacob. Deb Geraghty

Chase W.

★★★★★

Kylar and Kyle came to install a new air scrubber and helped catch some severe damage a previous company missed while installing. They prevented a much larger issue with their thoroughness. Great guys, great company, will be going back

James H.

★★★★★

My go to team. Kylar was great. He did a fabulous job on our installation. Will call Cates and request him next time.

Alaina D.

★★★★★

I called Cates this morning due to my AC going out. 伊森在我打电话要求服务后不到两小时就到了. He fixed the issue and was professional. I highly recommend Cates Heating & Cooling for your needs.

tredburn08

★★★★★

We received a quote for an HVAC replacement from Cates. Ultimately, we ended up choosing a different company, but I want to praise the level of friendliness, care, and professionalism that our estimator, Dan showed.He was very knowledgeable and shared that knowledge to give us a great understanding of the terminology around the business and what the process would entail. Prices were very competitive and I would highly recommend this company based on my experience.

Douglas D.

★★★★★

We have had Cates' yearly combined inspections of our furnace and AC systems for the past two years now. The AC inspection was completed by Kylar yesterday, 我们对他提供的周到和知识渊博的服务感到非常满意. Our furnace and AC systems are quite old (installed 22 years ago when we built this house), 我们正试图尽可能延长它们的功能寿命. Thus far, they work just fine, 而且房子绝缘得很好，所以我们对这些电器的需求很少. But a regular thorough inspection by someone who knows what to evaluated and has the tools and skills to do this is very helpful for gauging how long we can expect to go before replacement. 这是我们对与盖茨签订的服务合同最赞赏的地方.

Pat B.

★★★★★

Cates has been our service people since 2010 (?) in two different homes. They have always been dependable and efficient. Highly recommended.

Charlie R.

★★★★★

We needed multiple repairs including the replacement of our in home water pressure regulator, faucet installations, leak repair, clogged drains, toilet repairs and outdoor faucet repair. Our plumber, Brett Freeman, was great. He works efficiently and hard. 他非常好，非常善于解释他所有的工作. Our problems took 5 or 6 days to resolve. We are super satisfied with our plumber and his work. Next time we'll ask for him by name. Charlie and Chris

Karen K.

★★★★★

I have a warranty with Cates. 他们的反应总是非常及时和专业! 他们负责空调和管道的一切，收费非常合理. Thanks!

Jay P.

★★★★★

We had a Furnace and A/C replaced and they did a great job. 它们按时完工，拆除和安装造成的干扰很小. They cleaned up after they were finished. Perfect. Great company!!!

Richard B.

★★★★★

We have been Cates customer for a long time. We decided it was time to replace our 20 year old A/C. Sales manager Greg was very thorough in explaining our options and gave us a nice discount for being long customer. Installers were very efficient and professional and were conscientious about keeping our house clean during their work even tho it was rainy outside. My wife and I were very satisfied with their work and with the new Carrier A/C that we hope to enjoy for the next 20 years. Richard in Overland Park

John W.

★★★★★

我和妻子收到了当地几家供暖和制冷公司的大量报价. One of those bids was with Cates. A service manager (Chuck) came out and looked at our old water heater and gave us a bid for replacement. This bid was not the lowest but he made us feel comfortable about his knowledge of water heaters. We called and set up a installation date and on that day Jake came out and replaced the water heater with a new one. We are happy with the attention we got and all questions answered in a professional manner. Thankyou Cates..job well done!.

stefanie G.

★★★★★

Professional, prompt and fairly priced. They went above and beyond when installing our new furnace to replace the corroded and improperly installed one that came with the house we bought earlier this year. They even took care of a few related tasks to bring our heating system up to code and didn’t charge us a penny above bid. 非常满意我们的新炉子，它比原来的炉子效率更高.

Annette J.

★★★★★

多年来，我们一直使用gates进行预防性热/冷维护, 但最后需要更换热/冷，并更换热水器. They were very responsive with next day installation. Great overall experience!

EJF

★★★★★

Absolutely fantastic! After dealing with 3 other A/C companies I was a bit nervous about hiring anyone as I had been lied to about what I needed. Finally, another company Temperature Pro (also very good - but couldn't install the unusual system we needed at the time) recommended Cates. That said a lot to me - if someone in the business says that is who they would use - spoke volumes. From the very beginning Pat Marsh in sales to the installers - a father and son team- (Preston and sorry I can't remember the Dad's name!) were outstanding! The epitome of customer service and professionalism. Could not have been happier. Timely, tidy and very well versed in everything HVAC. This was a really big job and they were super efficient. Without reservation I would highly recommend!!

Larry F.

★★★★★

Dan was outstanding. He was friendly, thorough, knowledgeable and very helpful. 他总是给我们一些有利于减少能源费用的建议, improve the heating and cooling in our house and avoid costly repairs through preventative maintenance. This is the second consecutive time that we've had Dan and hope that he returns next Spring.Larry

Liz H.

★★★★★

盖茨在我们的新炉子和空调安装方面做得很好. Dan was very professional and courteous, explaining our options and answering all of our questions. Cates went above and beyond to get our install done on short notice before family started arriving for Thanksgiving! The installers were great too! We highly recommend Cates!

Sur W.

★★★★★

Both Derrick & Vincent were on time, well organized & informative. Both were very hard workers. New Furnace needed adjustments to fit with old duct work. 德里克在必要的修改方面做得非常出色. They both kept us up-to -date with progress. After a long day, the project was completed with total satisfaction by the homeowners. Super job!!

Jodi G.

★★★★★

Arrived on time. Very polite and professional. Kept the carpets clean with tarps. Would highly recommend.

Michael L.

★★★★★

Dillon and John did a great job relocating out AC condenser and rerouting out furnace exhaust outlet pipe. Looks awesome! Thanks again!

Linda J.

★★★★★

The serviceman quickly adjusted our Aprilaire humidifier and taught us how to regulate it for our best comfort. He trouble shot the thermostat to get it where I wanted it. Excellent!

Margaret C.

★★★★★

自1989年以来，我一直在凯特餐厅用餐，不会再去其他任何地方. 他们是家族企业，非常诚实. 价格比我在寻找新空调时发现的任何价格都要好. I give them full 5 stars and then somel

Gail W.

★★★★★

Joe and John were professional and friendly.They answered our questions, and Joe took his time making sure everything was running successfully. Dan explained the different options we could choose from for the HVAC system clearly and followed up after the installation was completed. We were comfortable with these gentlemen in our home. 他们非常体贴地把我们家的工作区域保持干净. We were very impressed with Cates.

Christie S.

★★★★★

专业，有礼貌，对我们的家具，地毯等很谨慎. 他们知识渊博，教我们如何使用新设备. Cleaned up after themselves, price was as quoted, even wore booties in our house to keep floor clean! 乔·斯蒂芬斯和狄龙·布鲁克斯都很棒，我会向所有人推荐盖茨.

Kyle L.

★★★★★

我们把整个暖通空调系统换成了盖茨，他们做得很好. Fair pricing and quality work. Also very responsive to any questions or follow up needs.

Linda P.

★★★★★

这是我第二次提交这个建议. For some reason the first one never went through. We have been loyal customers of CATES Heating & Cooling for the past eight years and have always referred this great company to anyone inquiring about AC/Heating services. A few weeks ago, in the middle of a COVID-19 lock down, 我打电话给盖茨，以为是恒温器出了问题. 我本打算在今年春末检查空调时安装一个新的, so had a new one on hand. It was NOT a thermostat problem after all, but the furnace motor was in the process of burning out. CATES once again sent one of their fantastic servicemen, Ryan Peck, 是谁安装了新的恒温器，并传达了马达的坏消息. It was very close to the time he was off, but he called a supply company exec at home and arranged for the man to open up his shop for him so he could obtain the required motor. That’s CATES – that was Ryan Peck – going above and beyond their call of duty on a weekend after hours. 我强烈推荐这家很棒的公司和他们很棒的服务人员. I always recommend them to family and friends and now I extend that to anyone in need of a reputable, dependable company with great service people like Ryan! Linda & Ron Poplau, KCKS

Jessica F.

★★★★★

Fantastic, Honest Service! Cates will be our go to for all future HVAC business.We are beyond thrilled that we found Cates! We were shocked with disappointment after being told by a different company that we "should" replace our entire system for $9k, but to get our AC working again, we needed to replace the AC compressor for $4k.Enter Cates:We had called Cates to get an estimate for a new condenser unit and/or system. The man who answered the phone reassured us that they were interested in helping us make the best decision for our needs. 这已经和我们第一次打电话的公司有了很大的不同. Cates estimator was not only able to diagnose the actual problem with our condenser (something the other company "overlooked"), 但他解决了这个问题(问题的照片)，并检查了我们暖通空调的其余部分, in under 1 1/2 hours and for under $100! The rest of our HVAC was in good condition and he recommended we have a tune up done for the summer. 如果你对另一家公司是谁感到好奇，请随意查看我的其他评论. Thank you so much Cates!

Tyler J.

★★★★★

Awesome customer service. Fantastic tech!!! 我们的服务技术人员丹指导我解决了所有的问题. Made a few adjustments to our noisy furnace. Now it runs quiet and worry free. Even took the time to give me an in depth tutorial on all the crazy functions my thermostat can do (ie heat pump, delay, even change the color on background and font). He also made sure that all the sensors settings were correct and programmed to optimal efficiency. 现在我的恒温器和我一样对超级碗感到兴奋! GO CHIEFS!!!

Cameron N.

★★★★★

Ben was courteous and professional in his time in my home. Diagnosed a relatively simple fix for our issue, and took care of it quickly and efficiently. Thanks Ben!

Lee H.

★★★★★

我们在炉子和空调服务方面使用盖茨已经超过25年了. In addition to yearly maintenance service they have also done repairs to them and replaced them. They have done venting adjustments to make the temperature in our home comfortable and their troubleshooting is always right on. All of their staff, from who answers the phone to their service personnel are friendly and knowledgeable.

Jeffrey M.

★★★★★

我的家和我负责的另一栋楼都用盖茨. The technicians are knowledgeable and followup on any issues (a rare occurrence) quickly. I've also witnessed some pretty creative troubleshooting when unusual problems crop up.

Florice B.

★★★★★

My experience with Cates has been awesome. Ben is an awesome technician. Thank you for taking such good care of me! Please make Ben my regular technician!

Florice B.

★★★★★

My experience with Cates has been awesome. Ben is an awesome technician. Thank you for taking such good care of me! Please make Ben my regular technician!

Katherine G.

★★★★★

We wouldn't use anyone else! 每年秋天，盖茨都会对我们的暖通空调系统进行一次彻底的检查 & Spring. 他们从不试图向你过度推销你不需要的产品，他们做得很好.

Mark C.

★★★★★

They show up on time and are friendly and professional. I like the new home warranty program too. Been a customer for over 10 years and happily relied on Cates with never a problem or concern. I have wished I had a plumber that I felt the same way about so was pleased to see Cates offers plumbing and electrical services now too. Their new plumber fixed three long term issues and like everyone at Cates was professional, thorough and quick. Now the water comes out of the refrigerator door like it used to instead of taking minutes to fill up a glass of water. I'll try the electrical services out soon too.

Nancy T.

★★★★★

I'm a first time customer and couldn't be happier! 我打电话预约，不到两个小时后，我的炉子修好了. The technician, Mark, was super friendly, triple checked everything, and took the time to explain things to me. I highly recommend Cates Heating & Cooling.

Michael and Lynn B.

★★★★☆

EXCELLENT SERVICE.. ON TIME, 2ND GUY WAS VERY KNOWLEDGEABLE.. HOWEVER, STILL WONDERING WHY AN 11 YEAR OLD FURNACE WITH THEIR NAME ON IT NEEDS A $780 PART THIS YEAR AND NEEDED A $350 PART LAST YEAR??

Pam O.

★★★★★

Cates Heating & Cooling-these folks provide excellent service year-round. 我已经用了20多年了，推荐给大家 !

Karl O.

★★★★★

Technician was right on time and spent some time cleaning and adjusting our system during our bi-annual service visit. He got it ready for winter.

Joe H.

★★★★★

I've been a customer of Cates heating & cooling for over 20 years. In my opinion they are one of the best in their business. Good customer relationship and they have the knowledge and expertise to handle the situation. The employees are professional and completely helpful in explaining to the customer if either having new ac/Htg install or repair work done. 我指望盖茨第一次就把工作做好. Good dependable company and a 5 star rating.

Robert S.

★★★★★

I'm a veteran and they bought and installed a window unit for me thanks guys your the best!!!

Matt T.

★★★★★

I have used the services of Cates for the last several years and it has been a great experience. They come to my house each season and inspect the heating and A/C and make sure they are functioning properly and give an idea of potential problems that may occur in the future. 技术人员和办公室工作人员总是很友好，他们的反应时间也很短. 每当我被问及供暖和空调公司时，我都会推荐盖茨.

Travis B.

★★★★★

Have used Cates for many years and have been very pleased. Excellent service with very professional service techs

Tony D.

★★★★★

We have tried many HVAC companies in the past. Cates is head and shoulders above the competition. 我们的服务技术人员Chris非常称职和专业. No need to look any further, Cates is the best!

Regina T.

★★★★★

这是我长期以来合作过的最可靠的公司. Greg Schmitt did the bid and was great, very forthcoming and explained all the options. His service man was timely and overly polite. 他把旧的拿出来，换上新的，把乱七八糟的东西收拾干净. Great company.

Reid L.

★★★★★

Matt has taken care of us our last two calls. He is extremely knowledgeable and professional. 我们对所得到的服务非常满意!

DeAnn G.

★★★★★

Matt came to check out my C/A.He was very efficient & helpful.I asked about the inbalance of heating my home due to the placement of the thermostat at one side of my home instead of centrally located which caused the other side of my home to be much colder in the winter.He gave me a couple of ideas which would help. I will consider one before fall.Matt represents Cates is a very positive way.

Linda T.

★★★★★

I have been a client of Cates for 20 years now both at my retail store and also at my residence. Although every technician I have met in these past years have been great, I want to say that Ben H. has been so wonderful! I appreciate him explaining the problem and taking care of what needed to be done with such efficiency. In my situation my furnace went out on a Friday and Ben got it running over the weekend waiting to pick up a part on Monday morning to actually fix the problem. I was so impressed the Ben took the time to check with me during the weekend to make sure all was still running and warm. Thanks Cates and THANKS BEN H.!!!!! You are so Great!